Legal

Privacy Policy

Last updated: December 8, 2025

Introduction

Next Meal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website and mobile application.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register on the platform, including:

  • Name, email address, phone number
  • Company name and business information
  • Billing and payment information
  • Delivery addresses
  • Dietary preferences and restrictions

1.2 Automatically Collected Information

When you access our platform, we may automatically collect certain information, including:

  • IP address and browser type
  • Operating system and device information
  • Usage data and analytics
  • Cookies and similar tracking technologies

1.3 Transaction Information

We collect information about your orders, payments, and interactions with catering companies on our platform.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our platform
  • Process your orders and payments
  • Send you confirmations, updates, and notifications
  • Improve and personalize your experience
  • Analyze usage and trends to improve our services
  • Communicate with you about products, services, and promotions
  • Prevent fraud and ensure platform security
  • Comply with legal obligations
3. How We Share Your Information

3.1 With Catering Partners

We share necessary order information with catering companies to fulfill your meal orders, including delivery addresses and dietary preferences.

3.2 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, including payment processing, data analysis, and customer service.

3.3 For Legal Purposes

We may disclose your information if required by law or in response to valid requests by public authorities.

3.4 With Your Consent

We may share your information with other parties when we have your explicit consent.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing of your information
  • Withdraw consent where processing is based on consent
  • Data portability in certain circumstances

To exercise these rights, please contact us at privacy@nextmeal.com

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

7. Children's Privacy

Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: privacy@nextmeal.com

Phone: +880 1234-567890

Address: Gulshan Avenue, Dhaka 1212, Bangladesh